The Unconditional Guarantee
The real test of a quality system isn’t what happens when everything works. It’s what happens when something doesn’t. Recently, two of my cameras failed. They were newer versions of models whose older predecessors still worked, so I contacted the…
Run It Past the Murder Board
What if the best way to strengthen an idea is to try to destroy it? Before something important leaves the ground, someone […]
Non-Profit Contradictions
I have been holding quarterly fireside chats with my fellow alums. These alums work in different industries, including non-profit organizations. One of […]
Microservices in the world of Big Data
. . . Why it is more relevant than ever before If you haven’t been living under a rock, you would be […]
Data-Driven Decision Making
. . . And the role of intuition The big data revolution is requiring a seismic shift inside organizations, both in the […]
An Overlooked Improvement Opportunity in Retail
Black Belts could use predictive analytics to transform the convenience store industry Convenience stores are located on most street corners the world […]
Profit Optimization Planning
Make the most of your Black Belts Regression equations,try fitted lines, and sampling are familiar terms to people in the quality field. […]
Leveraging Quality Tools Throughout the Organization
Applying design of experiments to marketing Design of experiments (DOE) is a term familiar to most quality professionals. Some use it on […]
Limit Your Way to Innovation
Determine constraints to achieve competitive advantage In today’s world, it’s almost expected that product or service innovation will yield competitive advantage. So […]
The Underlying Philosophy of TRIZ . . Been There, Done That!
An important concept within TRIZ is that someone, somewhere, has already solved your problem. Of course, the problem has to be clearly […]
Effective Problem Solving Calls for Adaptable Detective Work
Finding the root cause vs. treating the symptom The TRIZ executive council group had taken a break during summer and were now […]
Embracing Change!
By electing President Obama in 2008, the people of the United States opted for change. In the May 2014 elections in India, […]